Letters to the Editor

Palazzo’s office helped our family

I know politicians get the short end of the stick sometimes, so I want to share a little story. Four months ago, my father passed away from a massive heart attack. Totally unexpected. He was my mother’s caregiver. He worked for the Union Pacific Railroad. In January, the Social Security Administration felt it was a good idea to combine their income into one check, maybe for ease of deposit. Well, let me tell you, it made nothing easy dealing with them now.

For the last few months, I have been fighting for my mother to get her income straightened out between Railroad Retirement and the Social Security Administration. One little jurisdiction number that no one could change, it seemed. Days of taking off work to make calls or take my disabled mother to the local office, to be exact. I was at my wits’ end when a family member said, “You call your Congressman?” No, I hadn’t thought of it. So, that night, I wrote Congressman Steven Palazzo online. The next morning, there’s an email asking for more information. Anita Bourn, with his Hattiesburg office, was extremely helpful and concerned. Their office submitted a formal Congressional Inquiry to the SSA. My mother had a deposit two days later.

So, the next time you find yourself at a dead end, or have exhausted all resources with an issue, just know you can contact Congressman Palazzo. He helped us, and he can help you, too.

Jennifer Dever